WDI FX by New Image Software

Mission Statement

Our mission is to make New Image software products the greenest, most cost effective and user friendly field automation systems available on the market today.


WDI FX is a product of New Image Software Inc. New Image President, Rich Jordan, has roots in the home inspection and pest control industries. He started his own pest and lawn care company when he was 19. In the 1990's he created a national home inspection company with a network of over 3,000 independent inspectors. The company he founded, RAL Inspection Services Inc., performed up to forty thousand inspections annually, including whole house, radon and wood destroying organisms. Because his final product was a paper report, he soon discovered the high costs associated with handling mounds of paperwork and photos. His desire to reduce this expense naturally led him into software development.

Rich and his wife Kathy launched New Image Software in 2003. After reading the best seller "Future Consumer.com" by Frank Feather, they decided to follow his advice and build New Image from the beginning as a "virtual company". Convinced by Feather that the future of any business would be intimately tied to the Internet (rather than conventional "brick and mortar"), they began searching for products and services that would make this possible. Their guiding vision to "go green" by being paperless is at the core of all of their software products. They currently serve the pest control, lawn care, service, environmental and home inspection industries. Inspector FX was the first home inspection program to run on a handheld computer, the original Apple Newton MessagePad. New Image has added to their list of accomplishments by enabling Inspector FX to run on Apple iOS products. By utilizing these popular devices, Inspector FX brings a new level of efficiency and affordability to home inspection companies.

Today the company uses their virtual infrastructure to interact with employees, associates and customers located across the US and Canada. The systems they pioneered enable any company to save upwards of 40% in overhead costs by enabling a virtual infrastructure. In today's volatile economy, this can be the difference between success and failure.

New Image Software has been proud to be paperless since 2003 and has helped scores of other small businesses do the same.

Rich and Kathy Full

Rich & Kathy Jordan

Attention All Users

TURN OFF AUTOMATIC UPDATES ON YOUR DEVICES IF YOU ARE NOT USING VERSION 18 OR GREATER as your data will not be accessible without an update!

For those buying a new Mac - Ventura and the M2 chip are fully supported. Windows 11 is also fully supported.

If using any version prior to 18 fill out a technical support request so a time can be scheduled to update your files.

Technical Support requests send an email of the information that has been received, if you do not receive a verification email concerning your support request, then please call and leave a message on our voicemail to get service.
Contact is usually made within 4 hours during normal business hours.


I have been using WDI FX in my pest control business since 2005. Last year I decided to try out the paperless features of WDI FX and all I can say is Wow!.....I wish I had done this years ago. I no longer have to purchase expensive printed forms and postage or pay someone to file mounds of paperwork. These savings alone paid for WDI FX and technician computers in less than a year (not to mention fuel savings). Best of all, our professional image has been greatly improved. Thanks to your terrific software and superb customer support we were voted "Best Pest Control Company of the Year" by our county newspaper. Thanks New Image, for taking the time to teach me a better way to serve my customers!

P.S. The company that came in second place in our county also uses WDI FX!

Russell Sieb
North Jersey Pest Control
Mine Hill, New Jersey

The Easiest to use Pest Control Software in the Industry.