Technical Support

Monday, March 08, 2021

March 5, 2021
We are a Texas Company and had been impacted by the February storms.

Please know that if you submitted a request to discuss WDIFX we are getting to them in the order they were received.
In some cases the emails did not go through so please fill out another contact request and we will get back to you soon.

Technical Support Request

Please fill out this form with a detailed description of your request. Response turn around time is typically within 4 hours during normal business hours. All New Image customers receive free email support. Subscription Suite and Server clients receive free Unlimited Live Help. Individual module customers receive unlimited Free support for their first 30 days and one free Live Help Session per month thereafter. All WDI FX subscription customers receive Free upgrades. Support for license transfers due to equipment upgrades, viruses and hard drive failures are billed at $39.00 per 15 minutes of Live Help support.

Information is kept confidential - Never sold or distributed to third parties

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March 5, 2021
We are a Texas Company and had been impacted by the February storms.