Monday, April 06, 2020

10/8/2019 Mac Users - Please DO NOT update your system to macOS Catalina. With the release only a few days old New Image Software Products have not yet been test with that OS release. We are rapidly checking the products and will set it to compatible on our supported systems page once that is complete.

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Please fill out this form with a detailed description of your request. Response turn around time is typically within 4 hours during normal business hours. All New Image customers receive free email support. Subscription Suite and Server clients receive free Unlimited Live Help. Individual module customers receive unlimited Free support for their first 30 days and one free Live Help Session per month thereafter. All WDI FX subscription customers receive Free upgrades. Support for license transfers due to equipment upgrades, viruses and hard drive failures are billed at $39.00 per 15 minutes of Live Help support.
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